Cover Letter Suggestion

If possible, keep your covering letter to a single page. Too much information, especially if it is not relevant to the job, may detract from the letter. Your statement addressing the selection criteria is the place to give more detailed information about yourself and your ability to do the job.

What should your cover letter include?

  • Your personal/ contact details
  • The date
  • A salutation/greeting
  • How you heard about the job/company
  • Why you believe you would be an asset to the team
  • How you will follow up
  • A closing/signature

Following is a link to a Cover Letter sample [Australia format] which you could review to create your custom cover letter to be sent along with your Resume

General Resume Format Suggestion

Following is a link to an article giving tips for creating an International style CV which you could review to create your custom Resume

Barista/Customer service officer Resume Template/Example

John Flinder

Address: Nailsworth, SA | Tel: +61-049321256 | Email:

Career Summary or Career Objective

Self- motivated, innovative and dependable individual with exceptional inter personal skills as well an outstanding customer service skill base looking for employment as a Barista or Customer service officer for showcasing my customer care experience.

My career objective is to gain stable employment within the Hospitality Industry – Food and Beverage, and use the skills I have learnt through my study & work experience to become a valued employee.


Certificate II in Retail
Victoria University

Employment History

Michel’s Grill Cafe – South Australia
2015 to Present

Role and responsibilities:
– Prioritising tasks to ensure customers are served promptly while the necessary food preparation and cleaning jobs are completed each shift
– Making customised beverages and maintaining a positive customer experience during busy hours
– Supervise store closure, managing junior staff members to ensure the necessary jobs are completed and store procedures are followed


Additional Information

Skills and Personal Attributes:

– Excellent communicator
– Strong attention to detail
– Exceptional money handling skills
– Ability to multitask under pressure
– Fast paced with outstanding time management
– Highly competent experience with point of sale operating systems
– Honest, trustworthy and reliable
– Hard working with a willingness to grow
– Positive and proactive attitude
– Proficient MS Office skills
– Proven experience in the daily reconciliation
– Management and Leadership inclusive of training of staff
– Broad knowledge in all aspects of coffee
– Strong knowledge of OH&S practices and requirements



Be ready with names and contact details of at least two referees (either written referees or verbal) who can comment on your work experience


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