Jeff Crowe

Address: Hamilton, Waikato | Tel: +64-534323754 | Email: crowmyresume@youremail.co.nz

Career Summary or Career Objective

Looking for a challenging position as a Field service technician, where my knowledge, analytical and technical skills are enhanced and utilised. I am keen to make a commitment to an organisation where I can contribute to successful business outcomes.

My career objective is to serve a growing organization to the best of my ability, sincerely, honestly with hard labor and where I am the role player for the overall growth of the concern and give respect to my senior.

Education

Diploma in Instrumentation and Control
Massey University Wellington
2014

Employment History

Field Service Technician
Tea Dispening Machines – Hamilton
2015 to Present

Key Responsibilities:
• Repaired various commercial tea machine series
• Carried out on site repairs, installations, decommissions and preventative maintenance service (PVM) for all commercial coffee machines and grinders.
• Carried out calibration on pump & steam pressure, cup levels for machines and grinders.
• Provided technical advice relevant to product range for the service agent network.
• Carried out pre-install bench testing and assembling.
• Handled inbound technical customer telephone enquiries
• Adhered to all technical, safety and electrical standards
• Monitored vehicle stock control, spare parts to ensure the availability to meet warranty and service needs
• Customer training and workshops

Additional Information

Skills and Personal Attributes:

Computer/Software
• Elite Software: cable sizing, conduit sizing, voltage drop and lighting calculations
• Microsoft Software – Word, Excel, PowerPoint, Internet Explorer & Outlook
• Operating Systems – Windows XP, Vista, Windows 7

Organisational Skills
• Excellent time management skills
• Responsive to deadlines and works well under pressure
• Strong analytical and problem solving skills in deadline driven environments
• Implementation of project quality plans and quality procedures
• Ensuring compliance with appropriate authorities

Interpersonal Skills
• Professional communication skills
• Able to liaise with other departments, clients and colleagues
• Able to explain technical matters to non-technical people
• Enjoy being part of a team as well as taking individual responsibility
• Enthusiastic about developing new skills and using new technology
• Comfortable working with diverse groups and individuals at every level

Referees

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