Cover Letter Suggestion

If possible, keep your covering letter to a single page. Too much information, especially if it is not relevant to the job, may detract from the letter. Your statement addressing the selection criteria is the place to give more detailed information about yourself and your ability to do the job.

What should your cover letter include?

  • Your personal/ contact details
  • The date
  • A salutation/greeting
  • How you heard about the job/company
  • Why you believe you would be an asset to the team
  • How you will follow up
  • A closing/signature

Following is a link to a Cover Letter sample [Australia format] which you could review to create your custom cover letter to be sent along with your Resume

General Australia Resume Format Suggestion

Following is a link to an article giving tips for creating an Australian style CV which you could review to create your custom Resume

Australian Telesales Resume Template/Example

Noleen Smith

Address: Gold Coast, Queensland | Tel: +61-047534237 | Email:

Career Summary or Career Objective

I consider myself to be a hard working and determined individual looking to improve and expand my abilities. I thrive in a busy and challenging environment, I work well in a team and under pressure and work well off my own initiative. Within my last working year I have developed a wide range of administrative skills, progressing quickly and efficiently, which include excellent organisational skills, excellent customer service skills and the ability to multi task.


Bachelor of Business in Marketing
Griffith University Gold Coast

Employment History

TV Shopping Network
2012 to Present

– Calling existing and non existing business customers
– Building and strengthen existing customer relationships
– Prospecting cold leads
– Generate leads
– B2B Telephone sales
– Advanced handling of dispute and complaints
– Helping customers with a solution for their business
– Product exchange


Additional Information

Skills and Personal Attributes:

• Organisational skills
• Team player
• Problem solving skills
• High level of Customer Service skills.
• Keen desire to continually update my knowledge and improve my skills.
• Ability to pick up new skills at a fast and effective pace



Be ready with names and contact details of at least two referees (either written referees or verbal) who can comment on your work experience


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