Cover Letter Suggestion

If possible, keep your covering letter to a single page. Too much information, especially if it is not relevant to the job, may detract from the letter. Your statement addressing the selection criteria is the place to give more detailed information about yourself and your ability to do the job.

What should your cover letter include?

  • Your personal/ contact details
  • The date
  • A salutation/greeting
  • How you heard about the job/company
  • Why you believe you would be an asset to the team
  • How you will follow up
  • A closing/signature

Following is a link to a Cover Letter sample [Australia format] which you could review to create your custom cover letter to be sent along with your Resume

General Australia Resume Format Suggestion

Following is a link to an article giving tips for creating an Australian style CV which you could review to create your custom Resume

Australian Call Centre Sales Consultant Resume Template/Example

Ria Doyle

Address: Chelsea, Victoria | Tel: +61-04654118271 | Email:

Career Summary or Career Objective

Versatile Call Centre Sales Consultant committed to delivering high quality results with little supervision whilst working within a team environment.


Certificate in Business Administration
The OZ Business College

Employment History

Call Centre Sales Consultant
OneShift – Melbourne
2014 to present

• Answering the phone
• Drawing up quotes
• Organising Covernotes
• Updating accounts
• Taking payments
• Customer Service
• Sticking to KPIs
• Sending out paperwork

Membership Consultant
Fit me Club
2012 – 2014

• Develop strong relationships with individuals to take them to the point of purchasing a gymnasium Membership.
• Maintain detailed data bases for clients.


Additional Information

Skills and Personal Attributes:

• Intermediate skills with MS Word, MS Power Point, Internet Explorer, MS Outlook, Clubware Computer System as well as a variety of in-house custom software and CRM packages.
• Good communication – written and verbal
• Excellent phone manner
• Good work ethics
• Punctual and reliable


Be ready with names and contact details of at least two referees (either written referees or verbal) who can comment on your work experience


Click the button below for getting the PDF version and Printing this sample Resume template for building your own related Resume.
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